Terms of service
Welcome to Kitchorae. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to these Terms.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products
We strive to display our products as accurately as possible.
However, we cannot guarantee that product images, colors, or descriptions will appear exactly the same on every device.
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
3. Pricing
All prices displayed on our website are shown in the selected currency.
Prices may change without notice.
If a pricing error occurs, we reserve the right to cancel or refuse any order placed at the incorrect price.
4. Orders
After placing an order, you will receive an order confirmation email.
This confirmation does not guarantee acceptance of your order.
We reserve the right to:
- Cancel any order
- Limit purchase quantities
- Refuse service
- Request additional verification before processing an order
5. Payments
We accept secure payments through trusted third-party payment providers.
By placing an order, you confirm that:
- You are authorized to use the payment method.
- The payment information you provide is accurate and complete.
6. Shipping
Delivery times provided on our website are estimates only.
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Public holidays
- Events beyond our reasonable control
Risk of loss transfers to you once the order has been delivered to the shipping address provided.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy before requesting a return.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Images
- Product descriptions
- Graphics
- Icons
- Text
- Website design
is the property of Kitchorae or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
9. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or viruses.
- Interfere with the operation or security of the website.
- Violate applicable laws or regulations.
10. Limitation of Liability
To the fullest extent permitted by law, Kitchorae shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of the website
- Your inability to access the website
- Product use or misuse
- Delivery delays
- Technical interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Warranty Disclaimer
Unless otherwise required by law, all products are provided "as is" and "as available."
We make no guarantees regarding:
- Continuous website availability
- Error-free operation
- Compatibility with all devices
- Uninterrupted service
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms of Service are governed by the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless applicable consumer protection laws provide otherwise.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will become effective immediately upon publication on this page.
Your continued use of our website constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Kitchorae
Address:
42 Station Ave
Caterham, Surrey, CR3 6LB
United Kingdom
Phone:
+44 7498579337
Email:
support@kitchorae.com