Contact information
We're here to help! If you have any questions about your order, our products, shipping, or returns, our friendly customer support team is ready to assist you.
Customer Support
Email:
support@kitchorae.com (Replace with your actual support email if different.)
Phone:
+44 7498579337
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday: 10:00 AM – 4:00 PM (GMT)
Sunday: Closed
Our Address
Kitchorae
42 Station Ave
Caterham, Surrey, CR3 6LB
United Kingdom
Need Help?
We're happy to assist with:
- Order Status & Tracking
- Shipping Information
- Returns & Refunds
- Product Questions
- Exchanges
- Payment Assistance
- General Enquiries
Response Time
We aim to respond to all emails within 24 hours on business days.
For urgent enquiries, please contact us by phone during business hours.
Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with your tracking number (where available).
Can I change my order after placing it?
If your order hasn't been processed yet, we'll do our best to make changes. Please contact us as soon as possible.
What is your delivery time?
Orders are typically delivered within 3–5 business days after dispatch.
How do I request a return?
Contact our support team with your order number, and we'll guide you through the return process.
Thank You
Thank you for choosing Kitchorae. We appreciate your trust and look forward to serving you with quality products and excellent customer service. Your satisfaction is our top priority.
