At Kitchorae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

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Information We Collect

When you visit our website, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Payment Information (processed securely through our payment providers)
• Order History

Device Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Time Zone
• Website Usage Data
• Cookies and Similar Technologies

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How We Use Your Information

We use your information to:

• Process and deliver your orders
• Verify payments
• Provide customer support
• Respond to your enquiries
• Improve our website and services
• Send order confirmations and shipping updates
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails (only if you have opted in)

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Cookies

Our website uses cookies to:

• Keep items in your shopping cart
• Improve website performance
• Remember your preferences
• Analyze website traffic
• Provide a better shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

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Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties, including:

• Payment Processors
• Shipping and Delivery Partners
• Website Hosting Providers
• Marketing Service Providers
• Legal Authorities (when required by law)

These providers only receive the information necessary to perform their services.

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Payment Security

All payments are processed through secure third-party payment providers.

Kitchorae does not store your complete credit or debit card information.

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Data Retention

We keep your personal information only for as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal, tax, and accounting requirements
• Resolve disputes

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Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict certain processing
• Withdraw marketing consent at any time
• Request a copy of your personal data

To exercise these rights, please contact us.

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Email Marketing

If you subscribe to our newsletter, you may receive promotional emails.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email.

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Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

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Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

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Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Kitchorae

Address:
42 Station Ave
Caterham, Surrey, CR3 6LB
United Kingdom

Phone:
+44 7498579337

Email:
support@kitchorae.com